Privacy Policy

At ScrapZone, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with applicable privacy laws.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, phone number, and email address.

  • Business information for service delivery.

  • Location details to provide scrap collection and recycling services.

  • Website usage data such as IP address, browser type, and pages visited.

2. How We Use Your Information

Your information may be used to:

  • Provide and improve our scrap collection and recycling services.

  • Communicate with you regarding bookings, payments, and updates.

  • Respond to enquiries and customer support requests.

  • Meet legal, regulatory, and safety requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Service partners directly involved in fulfilling your request.

  • Regulatory authorities where required by law.

  • Payment processors to complete transactions.

4. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. However, no data transmission over the internet is 100% secure.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your information, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to our team.