Terms & Conditions

Welcome to ScrapZone! By using our services or visiting our website, you agree to the following terms and conditions. Our goal is to provide safe, efficient, and responsible scrap collection and recycling services in line with applicable laws.

1. Our Services

ScrapZone provides a variety of scrap collection and recycling services, including but not limited to:

Scrap Collection Services

  • Demolition Scrap

  • Car Removal Scrap

  • Commercial Scrap Metal

  • Factory Scrap Cleanup

  • Farm Scrap Cleanup

  • Industrial Copper Recycling

  • Residential Scrap Metal

Recycling Services

  • Aluminium Recycling

  • Battery Recycling

  • Copper Recycling

  • Brass Recycling

  • Unwanted Machinery Recycling

  • Steel Recycling

  • Stainless Steel Recycling

2. Client Responsibilities

Clients must:

  • Provide accurate details of scrap items or recycling materials.

  • Ensure safe access for collection at scheduled times.

  • Comply with all relevant environmental and safety laws.

  • Follow agreed payment and service terms.

3. Payments
  • Payments must be made in accordance with invoice terms.

  • All payments are subject to consumer protection laws.

  • Late payments may result in suspension or termination of services.

4. Changes & Adjustments
  • Requests to change collection schedules or scrap/recycling lists must be communicated in advance.

  • Significant adjustments may incur additional fees.

5. Ownership & Recycling
  • Scrap materials remain the property of ScrapZone until processed.

  • Recycled materials become the property of ScrapZone once processed.

6. Refunds & Cancellations
  • Refunds are not provided once collection or recycling has commenced, except where required under the Australian Consumer Law (ACL).

  • Cancellations made before collection may incur administrative fees.

7. Limitation of Liability
  • ScrapZone is not liable for indirect damages, lost items, or events beyond its reasonable control (e.g., traffic delays, weather conditions, local government restrictions).

  • To the maximum extent permitted by law, our liability is limited to resupplying the services or issuing a refund, as required under consumer law.

8. Termination of Service

ScrapZone reserves the right to cancel or suspend services if:

  • Terms are violated,

  • Unsafe conditions are present, or

  • Cooperation is not provided.

9. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Australia and the state or territory where services are provided. Any disputes will be resolved in accordance with the relevant legislation and local courts.